Ontario Structured Psychotherapy

Ontario Structured Psychotherapy Program

Treatment for people with depression, anxiety and anxiety-related conditions

Ontario Structured Psychotherapy Program
Summary of Services and
Referral Process
In Ontario, adults with depression and anxiety-related conditions can access publicly-funded, evidence-based, cognitive-behavioural therapy (CBT) and related approaches to help manage their conditions. CBT is a structured, time-limited therapy that is problem-focused and goal-oriented and teaches practical strategies and skills.

CBT and related approaches can be accessed through the Ontario Structured Psychotherapy (OSP) Program for the following conditions:
depression and low mood  
generalized anxiety and worry
health anxiety obsessive-compulsive concerns  other anxiety and stress-related problems  posttraumatic stress  social anxiety and performance fears  specific fears   unexpected panic attacks and agoraphobic fears 
What services are available through OSP?
Individuals aged 18+ with depression anxiety-related conditions will have access to different services in the OSP program. The service or services recommended will depend on what’s most appropriate for their needs, with most clients starting with self-administered strategies.

Guided self-help resources: The BounceBack program is available by telephone 
Psychotherapy: Individual and/or group CBT sessions are delivered in person or online 

Am I eligible for OSP?
Please review the eligibility criteria listed on the 2nd page of this document: Summary of Services and Referral Process to learn if this program may be right for you or your clients.

How to access the program:
Psychiatrists, primary care providers (family doctor, nurse practitioner), or other health care professionals, can refer clients. Alternatively, clients may self-refer. In your area, referrals are coordinated by Waypoint Centre for Mental Health Care, and services are delivered in a wide range of community settings. This includes primary care, community mental health agencies, post-secondary institutions, Indigenous organizations, family services agencies, and the Canadian Mental Health Association for the BounceBack program.

A referral or self-referral can be made by completing online referral form which will be reviewed by the intake team at Waypoint

If you have any questions about the referral form, please contact Waypoint by phone at 1-877-341-4729 ext. 2883, by email at [email protected] or by fax at 705-527-0390. 

What happens after a referral is submitted?
Once the online referral form is submitted, the client will be sent a copy of the Consent to Participate in OSP form, as well as two additional questionnaires (Patient Health Questionnaire PHQ-9 and Generalized Anxiety Disorder Assessment GAD-7) via email to complete. Once these are completed, the client will then be contacted by telephone to gather additional information for screening purposes. If, following that screening, it is determined services may be appropriate, the client will be booked an appointment for a Clinical Intake and Triage assessment. The assessment will determine whether the program is a good fit for the client’s needs and which service is most appropriate for them to start with. The client's status will be shared with the referring provider and, if OSP cannot meet the client’s needs, then more appropriate services will be recommended, if possible. The client will hear back from the Canadian Mental Health Association if the BounceBack program is the most appropriate service to start with. 

What about ongoing monitoring?
Clients are regularly monitored to ensure they are reaching standard program outcomes and that the program continues to meet their ongoing needs. Clients will be transitioned to other services within OSP or provided direction to services outside of OSP as needed. Clients and their primary care providers are informed of the client’s treatment and outcomes. 

For more information
For more information regarding services offered and the referral process, please review the Summary of Services and Referral Process. If you have any questions related to data or privacy please review the Data Privacy and Confidentiality Overview.

Those under 18 may be able to access other services including:
•  Guided self-help resources: The BounceBack program is available by telephone for youth aged 15-17
      - A referral or self-referral can be made to the BounceBack program by completing an online form. This
        referral will be automatically sent to the BounceBack program for consideration. 

Check out more on CTV News Barrie


Partners in the Ontario Structured Psychotherapy Program

Ontario Structured Psychotherapy partners