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Contact Waypoint

Main Campus

The main hospital campus is located at 500 Church St. in Penetanguishene, on the shores of Georgian Bay. The majority of our services are offered here including inpatient units, administrative offices and more.
Waypoint Main Location

Community Health Hub

Community Health Hub

The doors on the Community Health Hub officially opened on June 1, 2020.

The Community Health Hub, located at 287 Bayshore Dr., Midland, houses Waypoint's Outpatient Services and other community rehabilitation programs including housing, employment, education and recreation. 

Please note that paid parking is now in effect at Waypoint's campuses. Visitors remain exempt from paid parking but are required to park in the marked Visitor Parking spaces (see map). Visitor Parking spaces are marked in green on the attached map. Parking Lot A has the largest number of visitor spots so this may be where you want to check first. You do not require a tag if you are in a Visitor Parking space

If you arrive at Waypoint and all Visitor parking spots across the campus are in use, please visit security staff at the Toanche building main desk to obtain a visitor parking tag to put in your vehicle. 

Looking for visitor information?
Looking for directions to Waypoint?

Looking for a job? Want to volunteer? Visit our Careers page.

Main Phone Line
Toll Free: 1.877.341.4729

Confidential patient/client information requests 
705.549.3181, ext. 2597
Fax: 705.549.3778

Patient Relations and Feedback
Provide a compliment, suggestion or complaint
705.549.3181, ext. 2999 or visit Patient Relations and Feedback

Communications and Fund Development
705.549.3181, ext. 2073 
[email protected]
For general info only

Media Inquiries
Please visit For the Media page
[email protected]

Information on our programs and Referral Form

Human Resources
[email protected]

Map and Directions
Coming to Waypoint

If you need emergency help, please call 911 or visit your closest emergency department.

For a mental health or addiction concern, call the Canadian Mental Health Association
Mental Health Crisis and Information Line
705.728.5044 or toll free at 1.888.893.8333